Refund policy

Return & Refund Policy

At EasyFixt, we want you to shop with confidence. If there is an issue with your order, we’re here to help.

Returns

We accept eligible return requests within 7 days of delivery.

To be eligible for a return, the product must be unused, in its original condition, and preferably in its original packaging with all accessories included.

Some products may not be eligible for return due to their nature, hygiene requirements, or other applicable restrictions.

Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please provide:

  • Your order number

  • Clear photos of the product

  • Photos or videos showing the issue

  • Photos of the packaging, if applicable

After reviewing your request, we may offer a replacement or refund, depending on the circumstances and product availability.

Refunds

Once an eligible return or issue has been reviewed and approved, your refund will generally be processed to your original payment method.

Please note that the time required for the refund to appear in your account may vary depending on your bank or payment provider.

Return Shipping

For products that arrive damaged, defective, or incorrect, EasyFixt may arrange or cover the applicable return shipping costs.

For other eligible returns, return shipping costs may be the responsibility of the customer.

How to Request a Return

To request a return or report an issue with your order, please contact us through our Contact Us page and include your order number along with the relevant details and photos/videos.

Our team will review your request and guide you through the next steps.

Important Note

Return eligibility may vary depending on the product. We reserve the right to review each return request individually to ensure it meets the conditions of this policy.

EasyFixt may update this Return & Refund Policy from time to time. Any changes will be posted on this page.